August 1, 2009 – 4:04 pm by ScottSchoenvogel

There is a reason why healthcare consumerism has the potential to be such a powerful force for change: an empowered patient is the only person to whom a physician or hospital executive feels any accountability.
The primary purpose of both physicians and hospitals is to serve and heal patients, often in a time of individual pain or crisis. The patient, usually at their weakest point, has to place an extraordinary level of trust in their care provider to treat them both fairly, kindly and efficiently according to his or her individual value system. While there are many forces pushing healthcare providers, violation of a patient's trust shakes them to the very core.
It is easy for a healthcare provider to turn the other way when patients are not educated consumers. Unfortunately, many providers use this lack of understanding or transparency to take advantage of the inefficiency inherent in the healthcare system today. By educating yourself and communicating your personal quality ...
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